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Learning Needs Analysis
The complete guide to getting everyone involved in learning needs
In clear, jargon-free language, it shows you how to make the links between personal development and organizational success. Before long, you'll be winning commitment from senior managers and getting everyone involved in identifying learning needs. Make a clear case for Learning Needs Analysis and us... read more
Managing Tricky Situations
Find out how to handle sensitive people situations
What do you do if someone has a row and walks out? How do you deal with damaging office gossip? How do you say 'no' to an unreasonable request? Managers must be able to deal professionally with awkward situations involving people at work. And they need to do it with the minimum of disruption to day-... read more
Setting Objectives and Seeing them Through
Improve the use of performance objectives in your organisation.
These 16 activities enable you to focus on the responsibility everybody has for setting objectives that not only develop the individual, but also contribute to the overall goals of your organisation. Participants learn how to agree and monitor objectives that are (and remain) current, relevant and f... read more
